The safety of our staff and customers is paramount, we have been putting plenty of measures in place to ensure your safety, there is some  more information below. 

We are requesting that all customers BOOK their lane in advance.

Here's a bit more information about our safety policies here:

What we will do:

  • Temperature checks for staff.
  • Sign up to use the NHS Test and Trace System.
  • Use alternate lanes to ensure your booking can socially distance from other customers
  • Wear correct PPE in accordance to government guidance.
  • Clear signage will be in place to help everyone keep a safe distance apart and navigate safely around our centre.
  • Cleaning regimes have been increased throughout the day especially of high frequency touch points such as bowling balls, ball ramps, tables, hand rails and door handles.
  • All our staff have been trained in Covid-19 prevention and safety.
  • Protective screens at service points will be in place for the protection of both customers and staff.
  • Hand sanitising stations will be in use throughout the centre and we actively encourage regular hand washing in conjunction with these.

What we kindly ask of you:

  • Please do not enter our centre if you have any Covid19 like symptoms, please follow government guidelines.
  • Please adhere to the rule of 6 or maximum of 2 household rule and follow government guidance regarding track and trace which is now compulsory for everyone entering over 16 years of age.
  • Please regularly wash your hands, sanitising stations are provided throughout the centre for your own safety as well as ours.
  • Masks must be worn during your visit unless you are exempt. Masks may only be removed when eating or drinking in a designated area.
  • Please follow the measures we have put in place regarding social distancing.
  • We actively encourage contactless card payments and have raised the limit per transaction to £45.
  • For food and drink, you can still go to the bar or snack bar. Please maintain social distancing stood at counters. 
  • Pre-book your lane whenever possible, this will help us to plan and to ensure social distancing can be followed and thorough cleaning can be carried out.
  • Only leave your lane if necessary, for example, using the toilet.
  • Please ensure you wear the correct footwear for bowling in line with our shoe policy.
  • Please be patient with our staff while we all adjust to the changing measures.